Returns Policy

  • "ALL" returns are subject to prior authorization. Contact Parts department for Return Authorization (RMA#) prior to sending part back.
  • No Returns after 30 days.
  • No returns on parts under $50.00 ordered in error.
  • Electrical items, made to order and certain hardware are NOT eligible for return.
  • FAA Form 8130-3 must be submitted with returned part to receive credit.
  • Credits are processed after approval by vendor and/or supplier. All returned parts are subject to handling charges of 20% of the invoiced price of the item ($50.00 minimum/$500.00 maximum).
  • Returns must be properly cased, plugged or capped as appropriate and be suitably protected for shipment with packing, shock mounts, shipping flanges or other protective measures so that they arrive at Northland Aviation in new condition. Improper packing may be cause for rejection of credit.
  • All rotable returns must have all original supplier paperwork. Statically sealed items must be returned unopened.
  • The parts must not have been installed in an aircraft or damaged.

Core Return Policy

  • An acceptable core must be provided in 20 days and is subject to Manufacturers approval to receive core credit.
  • Cores must be returned with a completed service data tag documented by a licensed mechanic or authorized repair station.
  • Northland Aviation and our vendors, reserve the right to reject and return cores at customer expense and not issue core credit or reduced core credit for cores that are BER (Beyond Economic Repair), have incomplete data tags, have been disassembled, are not like for like part number or if the core returned exceeds normal run out condition and is going to incur charges over and above the standard overhaul. Our vendors will provide bill back notification to Northland within 60 days from receipt of the core if any over and above charges or core unacceptability should be identified, at which time, we will bill our customer back.
  • Failure to comply with the above requirements may delay, reduce or forfeit core credit issuance.

Warranty

Northland Aviation will process warranty on items sold by Northland Aviation which are warrantable with our supplier. It is the responsibility of the customer to contact us regarding warrantable failures. We will direct the customer on how to proceed. We will need this form to be completed in order for warranty to be considered. Parts will need to be shipped back to Northland Aviation with this form completed and included in the package. Warranty compensation is applied against the replacement part, not the defective part.

Spare Parts Warranty Page

Warranty Core Form

Cancellations

  • If parts are in stock, they are packaged and shipped immediately so cancellation is not an option.
  • Once an out of stock order has been submitted to our vendor, a restock fee may apply to cancel or change that order. All cancellations are subject to the vendor approval.

Shipping Policies

  • Northland Aviation offers, UPS, Fedex, USPS Priority, and counter to counter options.
  • AOG orders will require a Model and Serial number.
  • We do not ship Hazardous Materials internationally.
  • Because shipping charges are dependent upon the method of shipping and based on the size and weight of your order, we are unable to give you exact shipping cost prior to packing your order. After packagine, we can quote you several options. Shipping costs will be added to your order when it ships and a completed invoice will be emailed to you showing the breakdown.
  • Please note that Northland Aviation charges only actual shipping charges and all shipping charges will be listed on your itemized invoice.
  • Please note that you may incur additional handling charges based on the products you ordered or the method of shipping, these are set by the shipper and not Northland Aviation.
  • Additional shipping charges will apply for "Hazardous Material." The handling charges can vary among the different freight carriers.
  • Orders placed after hours will be processed the next business day.

Holiday Closures

  • Jan 01 - New Year's Day
  • Last Monday in May - Memorial Day
  • July 04 - Independence Day
  • First Monday in September - Labor Day
  • Fourth Thursday & Firday in November - Thanksgiving
  • Dec 25 - Christmas

TERMS AND CONDITIONS

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The term 'Cessna.Parts' or 'us' or 'we' refers to the owner of the website Northland Aviation Services, whose registered office is 3708 University Ave S Fairbanks, AK 99709. The term 'you' refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

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